Privacy policy

Last Updated: July 9, 2026


At Dupe Culture ("we", "our", or "us"), a brand operated by Bozaro Marketing LLP, we value your trust and are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit www.dupeculture.in, purchase our products, create an account, contact us, or otherwise interact with our website and services (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.


1. Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of personal information.

Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

Payment Information

When you place an order, payment information is processed securely through our payment service providers. Depending on the payment method used, this may include:

  • Payment card details

  • UPI or bank payment information

  • Transaction confirmations

  • Payment status

We do not store your complete debit or credit card information on our servers.

Account Information

If you create an account, we may collect:

  • Username

  • Password (stored securely by our service providers)

  • Account preferences

  • Wishlist items

  • Saved addresses

Order Information

We collect information relating to your purchases, including:

  • Products ordered

  • Order history

  • Returns

  • Exchanges

  • Cancellations

  • Delivery status

Communications

When you contact us through email, chat, contact forms, or social media, we collect the information you voluntarily provide.

Device & Website Usage Information

When you browse our website, certain information is collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring websites

  • Cookies and similar technologies


2. How We Collect Your Information

We collect information:

  • Directly from you when you place an order, create an account, contact us, or subscribe to updates.

  • Automatically through cookies and similar technologies while you use our website.

  • From Shopify and other service providers who help us operate our business.

  • From trusted third-party partners where permitted by law.


3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Process payments securely.

  • Arrange shipping and delivery.

  • Provide customer support.

  • Manage returns, exchanges, and refunds.

  • Communicate order confirmations and shipping updates.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with applicable legal and regulatory obligations.

  • Send promotional emails or marketing communications where you have chosen to receive them.


4. Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.

  • Keep your shopping cart active.

  • Improve website functionality.

  • Understand how visitors use our website.

  • Measure the effectiveness of advertising campaigns.

  • Enhance website performance and security.

Most browsers allow you to disable cookies. However, doing so may affect certain features of our website.


5. Marketing Communications

If you subscribe to receive updates, we may occasionally send information about:

  • New fragrance launches

  • Exclusive offers

  • Promotions

  • Product updates

  • Restocks

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the email or by contacting us directly.

You will continue to receive important transactional emails relating to your orders.


6. How We Share Your Information

We respect your privacy and do not sell or rent your personal information.

However, we may share limited information with trusted third parties where necessary to operate our business, including:

  • Shopify

  • Payment gateway providers

  • Shipping and logistics partners

  • Website hosting and cloud service providers

  • Customer support platforms

  • Analytics providers

  • Marketing and advertising partners

These service providers only receive information necessary to perform their services and are required to protect your information appropriately.

We may also disclose information if required by law or where necessary to protect our legal rights, customers, or business.


7. Our Relationship with Shopify

Our online store is hosted by Shopify.

When you use our Services, certain personal information is collected and processed by Shopify in order to provide, maintain, secure, and improve the Shopify platform.

Information you submit through our website may be shared with Shopify and its authorized service providers, including those located outside your country of residence, where necessary for operating our store.

To learn more about how Shopify processes your information, please review Shopify's Consumer Privacy Policy at:

https://privacy.shopify.com


8. Third-Party Services

Our Services may include links to third-party websites, payment gateways, social media platforms, or other online services.

These third parties operate under their own privacy policies, and we encourage you to review them before sharing your personal information.

We are not responsible for the privacy practices or content of third-party websites.


9. Children's Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that appropriate action can be taken.


10. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially reasonable security measures, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.


11. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services.

  • Complete your transactions.

  • Maintain business records.

  • Comply with legal and tax obligations.

  • Resolve disputes.

  • Enforce our agreements and policies.

When information is no longer required, it is securely deleted or anonymized where reasonably practicable.


12. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permitted.

  • Withdraw consent for marketing communications.

  • Request a copy of certain personal information.

  • Exercise other rights available under applicable privacy laws.

To exercise any of these rights, please contact us using the details provided below.


13. International Data Transfers

Some of our service providers, including Shopify, may process or store personal information outside India.

Where applicable, such transfers are carried out using appropriate safeguards and in accordance with applicable privacy laws.


14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or services.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after such changes constitutes acceptance of the revised Privacy Policy.


15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Dupe Culture
A brand operated by Bozaro Marketing LLP

Email: care@dupeculture.in

We aim to respond to all privacy-related enquiries as promptly as reasonably possible.