Terms of service
Last Updated: July 9, 2026
1. OVERVIEW
Welcome to DUPE CULTURE, a brand owned and operated by Bozaro Marketing LLP ("DUPE CULTURE", "we", "our", or "us").
These Terms of Service ("Terms") govern your access to and use of our website, products, content, services, customer support, communications, and all other offerings made available through our website (collectively, the "Services").
Our online store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer our Products and Services online. While Shopify provides the underlying technology, every purchase made through this website is a transaction directly between you and Bozaro Marketing LLP.
By accessing our website, creating an account, placing an order, subscribing to communications, or otherwise using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our:
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Shipping Policy
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Any additional policies or guidelines published on our website from time to time
If you do not agree with these Terms, you must discontinue use of our Services immediately.
These Terms constitute a legally binding agreement between you and Bozaro Marketing LLP.
2. ELECTRONIC RECORD
These Terms constitute an electronic record under the provisions of the Information Technology Act, 2000, together with all applicable rules made thereunder.
These Terms are generated electronically and do not require any physical or digital signature to be legally valid and enforceable.
Your continued access to or use of the Services constitutes your acceptance of these Terms.
3. DEFINITIONS
Unless the context otherwise requires:
"Website" means the official DUPE CULTURE website together with all webpages, product pages, collections, landing pages, and any future digital properties owned or operated by Bozaro Marketing LLP under the DUPE CULTURE brand.
"Services" means the Website, products, customer support, content, communications, software, features, promotions, loyalty programmes, tools, applications, and all services provided by DUPE CULTURE.
"Products" means all fragrances, perfumes, perfume oils, testers, discovery sets, accessories, gift cards, merchandise, promotional products, and any other goods sold through the Website.
"Order" means any request submitted by you through the Website to purchase Products.
"Customer", "User", "You", and "Your" mean any individual or legal entity accessing or using the Services.
"Business Day" means any day other than a Sunday or public holiday on which commercial banks are generally open for business in New Delhi, India.
"Force Majeure Event" means any event beyond the reasonable control of DUPE CULTURE including, without limitation, natural disasters, pandemics, epidemics, floods, fires, earthquakes, governmental actions, civil unrest, war, labour disputes, transportation failures, cyber incidents, internet outages, shortages of raw materials, manufacturing interruptions, or courier disruptions.
4. ELIGIBILITY
By using our Services, you represent and warrant that:
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You are at least eighteen (18) years of age, or are accessing the Services under the supervision of a parent or legal guardian.
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You are legally capable of entering into binding contracts under applicable law.
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All information provided by you is true, accurate, complete, and current.
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You will promptly update any information that becomes inaccurate.
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Your use of the Services does not violate any applicable law or regulation.
We reserve the right to refuse access to the Services, suspend accounts, or cancel Orders where we reasonably believe these conditions are not satisfied.
5. CUSTOMER ACCOUNTS
Certain features of the Website may require you to create an account.
You are solely responsible for:
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Maintaining the confidentiality of your account credentials.
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Restricting access to your account.
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All activities carried out under your account.
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Promptly notifying us of any suspected unauthorised access.
You agree not to:
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Share your login credentials with another person.
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Create accounts using false or misleading information.
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Impersonate another individual or organisation.
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Sell, transfer, assign, or otherwise make your account available to any third party.
We reserve the right to suspend, restrict, or permanently terminate any account that is used in violation of these Terms or where we reasonably suspect fraud, abuse, unlawful activity, or conduct that may adversely affect DUPE CULTURE or its customers.
6. OUR PRODUCTS
We strive to ensure that all information available on the Website is accurate and up to date.
However, you acknowledge that:
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Product photographs are intended for illustrative purposes only.
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Colours may vary due to photography, lighting conditions, device displays, and screen calibration.
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Packaging, labels, bottles, atomisers, caps, and other presentation elements may change from time to time without prior notice.
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Product specifications may be updated to improve quality, compliance, manufacturing efficiency, or customer experience.
Such changes shall not, by themselves, constitute a defect or misrepresentation.
We reserve the right to:
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Introduce new Products.
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Modify existing Products.
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Discontinue any Product.
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Limit the quantity of Products available for purchase.
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Restrict sales of Products to specific customers, locations, or circumstances where reasonably necessary.
Nothing on the Website shall be interpreted as creating an obligation to continue manufacturing or offering any Product.
7. PRODUCT AVAILABILITY
All Products are offered subject to availability.
Although we make reasonable efforts to maintain accurate inventory records, stock discrepancies may occasionally occur due to:
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Simultaneous purchases.
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Inventory synchronisation delays.
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Manufacturing constraints.
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Supplier shortages.
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Quality control processes.
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Technical errors.
Placing an Order does not guarantee Product availability.
Where a Product becomes unavailable after an Order has been placed, we may:
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Cancel the affected Product.
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Cancel the entire Order.
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Offer a suitable alternative (subject to your acceptance).
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Issue a partial or full refund, as applicable.
8. PRODUCT QUALITY, BATCH VARIATION & REFORMULATION
Fragrances are composed of natural and synthetic aromatic materials that may vary slightly between production batches.
Accordingly, you acknowledge that minor variations may occur in:
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Colour.
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Opening notes.
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Dry-down.
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Maturation.
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Ingredient appearance.
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Atomiser spray characteristics.
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Bottle manufacturing tolerances.
These variations are normal within the fragrance industry and do not indicate that a Product is defective.
From time to time, DUPE CULTURE may reformulate Products due to:
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Changes in raw material availability.
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Supplier changes.
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Regulatory requirements.
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IFRA compliance.
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Safety improvements.
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Product quality enhancements.
Where such reformulations occur, we will make commercially reasonable efforts to preserve the intended fragrance character, but we do not guarantee that every batch will be chemically identical to previous batches.
9. FRAGRANCE COMPARISON DISCLAIMER
DUPE CULTURE develops and sells independently created fragrances.
Certain Products may include descriptive references such as:
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"Smells Like"
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"Inspired By"
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"Comparable To"
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Similar descriptive expressions
These references are provided solely to assist customers in understanding the general scent profile or fragrance family of a Product.
Such references:
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do not indicate origin;
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do not indicate sponsorship;
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do not indicate endorsement;
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do not indicate authorisation;
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do not indicate licensing;
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do not indicate approval;
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do not indicate affiliation with any third-party brand, designer, fragrance house, trademark owner, or manufacturer.
Customers acknowledge that they are purchasing an original DUPE CULTURE Product and not a product manufactured, licensed, or endorsed by any third party.
All trademarks, trade names, logos, and brand names referenced remain the exclusive property of their respective owners.
Any use of such references is purely nominative and descriptive to identify the scent profile that customers may already be familiar with.
Nothing contained on the Website should be interpreted as creating any commercial association between DUPE CULTURE and any third-party trademark owner.
10. FRAGRANCE EXPECTATION DISCLAIMER
Fragrance appreciation is inherently subjective.
The perception of similarity between two fragrances may vary significantly from person to person.
Factors influencing fragrance perception include, but are not limited to:
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Skin chemistry.
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Climate.
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Humidity.
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Temperature.
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Age.
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Olfactory fatigue.
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Storage conditions.
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Previous fragrances worn.
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Individual sensitivity to aroma compounds.
Accordingly, DUPE CULTURE does not guarantee that every customer will perceive a fragrance in the same manner or agree with any descriptive comparison used on the Website.
Customers who are uncertain about a fragrance are encouraged to purchase available sample sizes or discovery products before purchasing larger bottles.
11. FRAGRANCE PERFORMANCE DISCLAIMER
Fragrance performance is influenced by numerous variables that are outside the reasonable control of DUPE CULTURE.
Actual longevity, projection, sillage, diffusion, and overall fragrance experience may vary depending upon factors including, but not limited to:
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Individual skin chemistry.
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Skin type (dry, normal, oily).
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Weather and humidity.
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Ambient temperature.
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Body temperature.
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Application quantity.
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Application location.
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Layering with other products.
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Storage conditions.
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Age of the fragrance.
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Individual olfactory perception.
Any longevity estimates, projection descriptions, or performance statements published on the Website, social media channels, advertisements, or product pages are intended only as general guidance based on internal evaluations or customer feedback.
Such statements should not be interpreted as guarantees or warranties that identical performance will be experienced by every customer.
DUPE CULTURE does not guarantee that any fragrance will perform for a specific number of hours on every individual.
12. FRAGRANCE EVOLUTION
Fragrances naturally evolve after application.
Customers acknowledge that a fragrance consists of multiple stages including:
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Opening notes.
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Heart (middle) notes.
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Base notes.
The opening spray should not be considered representative of the complete fragrance experience.
Customers are encouraged to allow adequate time for the fragrance to develop naturally before forming an opinion regarding the Product.
13. COLOUR, MATURATION & OXIDATION
The colour of a fragrance may naturally vary over time due to:
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Ageing.
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Ingredient composition.
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Natural maturation.
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Exposure to oxygen.
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Certain aromatic ingredients.
Accordingly:
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A darker liquid does not necessarily indicate an old or defective Product.
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A lighter liquid does not necessarily indicate a fresher Product.
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Slight colour variations between batches are normal.
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Minor sediment or cloudiness may occur where naturally occurring aromatic ingredients are used.
Unless such variation materially affects the intended use of the Product, these characteristics shall not be considered manufacturing defects.
14. STORAGE & PRODUCT CARE
To maximise product performance, customers should store fragrances:
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Away from direct sunlight.
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Away from excessive heat.
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Away from excessive humidity.
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In a cool, dry location.
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With the cap securely closed after each use.
Customers should avoid:
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Leaving fragrances inside vehicles for extended periods.
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Storing fragrances near heat sources.
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Exposing bottles to prolonged sunlight.
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Transferring fragrance into other containers.
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Modifying or replacing atomisers.
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Diluting or mixing Products with other substances.
DUPE CULTURE shall not be responsible for deterioration resulting from improper storage, misuse, neglect, modification, accidental damage, or handling after delivery.
15. SAFETY & ALLERGY DISCLAIMER
All Products are intended for external use only.
Customers should:
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Perform a patch test before regular use.
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Avoid contact with eyes.
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Avoid application to broken or irritated skin.
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Keep Products away from children and pets.
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Use Products only as intended.
Discontinue use immediately if irritation, redness, discomfort, or any adverse reaction occurs.
Customers with known allergies or sensitivities to fragrance ingredients should consult an appropriately qualified healthcare professional before use.
Except where liability cannot legally be excluded under applicable law, DUPE CULTURE shall not be responsible for allergic reactions, sensitivities, medical conditions, or injuries arising from:
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Individual skin sensitivities.
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Pre-existing medical conditions.
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Improper use.
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Improper storage.
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Failure to follow product instructions.
Nothing contained on the Website constitutes medical advice.
16. PRODUCT MISUSE
DUPE CULTURE Products are intended solely for their intended purpose as fragrance products.
Customers must not:
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Consume Products.
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Repackage Products for resale.
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Modify Product packaging in a manner likely to misrepresent origin.
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Remove manufacturer identification where legally required.
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Alter Product composition.
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Use Products in violation of applicable laws.
DUPE CULTURE shall not be liable for damage resulting from misuse, abuse, negligence, or unauthorised modification of Products.
17. PRICING
All prices displayed on the Website are stated in Indian Rupees (INR ₹) unless otherwise specified.
Unless expressly stated otherwise:
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Prices are inclusive of applicable taxes.
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Shipping charges, if applicable, are calculated separately during checkout.
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Promotional pricing is valid only for the stated promotional period.
We reserve the right to modify Product prices at any time before an Order is accepted.
Price changes shall not affect Orders that have already been accepted by us.
18. PRICING ERRORS
Despite our best efforts, pricing errors, typographical mistakes, technical glitches, or system malfunctions may occasionally occur.
Where a Product has been listed at an incorrect price due to:
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Human error.
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Technical error.
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System malfunction.
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Software bug.
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Incorrect promotional configuration.
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Third-party integration error.
we reserve the right to:
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Correct the error.
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Cancel affected Orders.
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Refuse acceptance of affected Orders.
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Refund any amount already paid.
Such correction shall not constitute a breach of contract.
19. PROMOTIONAL OFFERS
From time to time, DUPE CULTURE may offer:
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Discount codes.
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Coupons.
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Bundle offers.
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Limited-time pricing.
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Seasonal promotions.
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Complimentary gifts.
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Loyalty rewards.
Unless expressly stated otherwise:
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Promotions cannot be combined.
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Promotions cannot be exchanged for cash.
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Promotions are valid only during the advertised period.
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Promotions are available while stocks last.
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Promotions may be modified or withdrawn without prior notice.
We reserve the right to cancel any promotion that has been made available due to technical or administrative error.
20. COUPON & PROMOTIONAL ABUSE
To ensure fairness to all customers, the following activities are prohibited:
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Creating multiple accounts to obtain additional promotional benefits.
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Self-referrals.
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Referral manipulation.
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Coupon stacking beyond permitted limits.
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Automated redemption of promotional offers.
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Exploiting pricing errors.
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Exploiting software bugs.
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Misusing loyalty programmes.
Where we reasonably believe promotional abuse has occurred, we reserve the right to:
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Cancel affected Orders.
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Remove promotional benefits.
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Suspend customer accounts.
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Restrict future promotional eligibility.
21. FREE GIFTS & COMPLIMENTARY PRODUCTS
Where a Product is supplied free of charge as part of a promotional offer:
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The complimentary Product forms part of the promotional transaction.
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The complimentary Product has no independent cash value unless otherwise specified.
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If the qualifying purchase is cancelled or refunded, the complimentary Product must also be returned in unused condition where reasonably requested.
Where the complimentary Product is not returned, we may deduct its reasonable value from any refund, to the extent permitted by applicable law.
22. PAYMENT
Payments are processed through secure third-party payment service providers.
By placing an Order, you represent and warrant that:
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You are authorised to use the selected payment method.
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Payment information provided is accurate.
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Sufficient funds are available.
DUPE CULTURE does not store complete payment card details on its own servers.
Payment authorisation is subject to approval by the relevant financial institution or payment provider.
We shall not be liable where a payment provider declines or reverses a transaction.
23. GST & TAX INVOICES
Where applicable under Indian law, tax invoices shall be issued electronically.
Customers are responsible for providing accurate billing information required for invoice generation.
Where GST details are required for business purchases, customers should provide the necessary information before the Order is processed.
24. ORDERS
Placing an Order constitutes an offer by you to purchase Products from DUPE CULTURE.
Submission of an Order confirmation email merely acknowledges receipt of your Order and does not constitute acceptance.
A legally binding contract is formed only when:
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We dispatch the Products; or
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We expressly notify you that the Order has been accepted.
Until that time, we reserve the right to refuse or cancel any Order.
25. ORDER ACCEPTANCE
We reserve the right, at our sole but reasonable discretion, to decline or cancel Orders including, but not limited to, where:
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Products are unavailable.
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Pricing errors exist.
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Payment cannot be verified.
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Fraud is suspected.
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Delivery restrictions apply.
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Customer information cannot be verified.
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Legal or regulatory restrictions prevent fulfilment.
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The Order appears intended for unauthorised commercial resale.
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The Order presents an unacceptable financial, operational, or legal risk.
Where payment has already been received, an appropriate refund shall be processed using the original payment method.
26. FRAUD PREVENTION & VERIFICATION
To protect both our customers and our business, DUPE CULTURE may undertake reasonable verification procedures before accepting or dispatching an Order.
These procedures may include verification of:
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Customer identity.
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Contact information.
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Delivery address.
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Payment method.
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Order authenticity.
We may request additional information where reasonably necessary.
Failure to provide requested verification within a reasonable period may result in Order cancellation.
We reserve the right to refuse service where we reasonably believe fraudulent activity, identity theft, payment abuse, or other unlawful conduct has occurred.
27. COMMERCIAL RESALE
Products purchased through the Website are intended primarily for personal use unless expressly authorised otherwise.
Customers may not purchase Products for unauthorised commercial resale, redistribution, export, decanting, repackaging, or private labelling without our prior written consent.
DUPE CULTURE reserves the right to refuse Orders that reasonably appear intended for unauthorised commercial distribution.
Support, warranties (where applicable), and customer service are intended only for Products purchased directly from our official Website or other sellers expressly authorised by DUPE CULTURE.
28. SHIPPING & DELIVERY
DUPE CULTURE currently delivers to serviceable locations within India. We reserve the right to add, modify, suspend, or discontinue delivery to any location at our sole discretion.
Estimated dispatch and delivery timelines displayed on the Website are provided in good faith for customer convenience only and should not be interpreted as guaranteed delivery commitments.
Delivery timelines may vary depending upon:
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Order verification procedures.
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Product availability.
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Manufacturing schedules.
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Public holidays.
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Weather conditions.
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Courier network performance.
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Government restrictions.
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High order volumes.
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Remote delivery locations.
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Other circumstances beyond our reasonable control.
While we make every reasonable effort to dispatch Orders promptly, DUPE CULTURE shall not be liable for delays caused by courier partners or other third parties beyond our reasonable control.
29. DISPATCH
Orders are generally processed during Business Days.
Orders placed on Sundays or public holidays may be processed on the next Business Day.
Dispatch timelines displayed on the Website are estimates only.
Additional processing time may be required where:
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Payment verification is pending.
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Identity verification is required.
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Products require additional quality inspection.
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Manufacturing delays occur.
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Unexpected operational circumstances arise.
30. DELIVERY ADDRESS
Customers are solely responsible for ensuring that the delivery information provided at checkout is complete and accurate.
This includes:
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Recipient name.
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Complete address.
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Landmark where applicable.
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PIN code.
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Mobile number.
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Email address.
DUPE CULTURE shall not be responsible for delays, failed deliveries, or additional expenses arising from incorrect, incomplete, outdated, or misleading delivery information supplied by the customer.
Where an incorrect address results in re-shipment, additional shipping charges may apply.
Once an Order has been dispatched, changes to the delivery address may not be possible.
31. DELIVERY ATTEMPTS
Our courier partners may attempt delivery more than once in accordance with their operational policies.
Customers are responsible for ensuring that:
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Someone authorised is available to receive the shipment.
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The delivery address remains accessible.
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Calls or messages from delivery personnel are responded to promptly where reasonably possible.
Failure to receive a shipment despite reasonable delivery attempts may result in the parcel being returned to DUPE CULTURE.
32. REFUSED, UNCLAIMED OR RETURNED SHIPMENTS
Where an Order is returned because:
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Delivery was refused.
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The customer was unavailable.
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The address was incorrect.
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The shipment remained unclaimed.
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Delivery could not be completed due to customer-related reasons.
DUPE CULTURE reserves the right to deduct reasonable costs actually incurred, including where applicable:
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Original shipping charges.
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Return shipping charges.
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Payment gateway charges that are not recoverable.
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Packaging costs.
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Administrative handling costs.
before processing any refund, to the extent permitted by applicable law.
Repeated refusal of deliveries may result in restrictions on future Orders, including Cash on Delivery eligibility where offered.
33. RISK OF LOSS & TRANSFER OF TITLE
Risk of accidental loss or damage to the Products passes to the customer upon successful delivery of the shipment to the address provided at checkout.
Title to the Products shall pass to the customer upon receipt of full payment and successful delivery, subject to applicable law.
Customers should inspect the shipment promptly upon delivery.
34. DAMAGED, DEFECTIVE, MISSING OR LEAKING PRODUCTS
Every shipment is quality checked before dispatch.
If a shipment is received with:
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Visible transit damage.
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Leakage.
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Missing Products.
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Broken bottles.
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Manufacturing defects apparent upon opening.
the customer should notify DUPE CULTURE within 48 hours of delivery by contacting care@dupeculture.in.
To enable a fair investigation, customers may be requested to provide:
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Clear photographs of the outer shipping package.
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Photographs showing the shipping label.
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Photographs of the affected Products.
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Photographs of all items received.
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An uninterrupted unboxing video beginning before opening the sealed outer package and continuing until all contents are fully visible, where reasonably available.
An unboxing video is not mandatory in every case. However, where the nature of the claim makes verification difficult without supporting evidence, the absence of reasonable evidence may affect our ability to investigate or approve the claim.
Nothing in this clause limits any rights available to consumers under applicable law.
35. LOST SHIPMENTS
If a shipment is confirmed by the courier partner as lost in transit before delivery to the customer, DUPE CULTURE will, at its discretion:
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Dispatch a replacement Product; or
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Issue an appropriate refund.
Where courier tracking confirms successful delivery to the address provided by the customer, further investigation may require reasonable cooperation from the customer before any resolution can be considered.
36. SHIPPING RESTRICTIONS
Certain Products may be unavailable for delivery to specific locations due to:
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Courier restrictions.
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Regulatory requirements.
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Safety regulations.
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Operational limitations.
We reserve the right to decline Orders that cannot reasonably be delivered.
37. CASH ON DELIVERY (IF AVAILABLE)
Cash on Delivery ("COD") may be offered for selected Products, delivery locations, or customers.
Availability of COD is determined solely by DUPE CULTURE.
We reserve the right to:
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Enable or disable COD at any time.
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Restrict COD to selected PIN codes.
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Restrict COD for particular Products.
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Require prepaid payment for any Order.
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Withdraw COD eligibility for customers who repeatedly refuse deliveries or misuse the service.
Availability of COD on one Order does not guarantee availability for future Orders.
38. SAMPLE PRODUCTS & DISCOVERY SETS
DUPE CULTURE may offer sample sizes, testers, discovery sets, or similar Products to help customers experience fragrances before purchasing larger bottles.
Customers are encouraged to use such Products where they are uncertain about a fragrance.
Unless expressly stated otherwise:
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Sample Products are independent Products.
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Sample Products are not guaranteed to perfectly represent every future production batch.
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Purchasing a sample does not create any contractual entitlement to returns or exchanges of larger bottles beyond the rights available under our Returns & Refund Policy.
Availability of sample Products may change without notice.
39. PROMOTIONAL PRODUCTS
Products supplied as promotional items, complimentary gifts, or limited-edition bonuses remain subject to availability.
Where an Order qualifies for such Products:
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The promotional Product forms part of the overall promotional transaction.
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Promotional Products are generally not exchangeable for cash or credit.
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Promotional Products may be substituted with equivalent alternatives where reasonably necessary.
Where a qualifying purchase is cancelled or refunded, DUPE CULTURE may require the return of any complimentary Products supplied with that purchase.
40. RETURNS, REFUNDS & CANCELLATIONS
Returns, refunds, exchanges, and cancellations are governed by our separate Returns, Refunds & Cancellation Policy, which forms an integral part of these Terms.
By placing an Order, you acknowledge that you have read, understood, and accepted that Policy.
Where any inconsistency exists between these Terms and the Returns, Refunds & Cancellation Policy in relation to returns or refunds, the Returns, Refunds & Cancellation Policy shall prevail.
41. ORDER CANCELLATION BY CUSTOMERS
Customers may request cancellation of an Order before it enters processing, packing, or dispatch.
Once an Order has entered packing or has been handed over to a courier partner, cancellation may no longer be possible.
Approval of cancellation requests remains subject to operational feasibility.
42. ORDER CANCELLATION BY DUPE CULTURE
DUPE CULTURE reserves the right to refuse or cancel any Order before dispatch where reasonably necessary, including where:
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Products become unavailable.
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Payment verification fails.
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Fraud is suspected.
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Pricing or technical errors occur.
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Legal restrictions apply.
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Customer information cannot be verified.
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The Order presents an unacceptable commercial or operational risk.
Where payment has already been received, an appropriate refund shall be processed through the original payment method.
43. FORCE MAJEURE
DUPE CULTURE shall not be liable for any delay or failure to perform its obligations where such delay or failure results from a Force Majeure Event.
Force Majeure Events include, without limitation:
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Natural disasters.
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Floods.
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Fires.
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Earthquakes.
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Pandemics.
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Epidemics.
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Government actions.
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War.
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Civil unrest.
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Terrorist incidents.
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Labour disputes.
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Transportation disruptions.
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Manufacturing interruptions.
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Raw material shortages.
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Power failures.
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Internet outages.
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Cybersecurity incidents.
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Courier disruptions.
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Import or export restrictions.
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Events affecting suppliers beyond our reasonable control.
Where a Force Majeure Event substantially affects our ability to fulfil an Order, we may delay performance, suspend fulfilment, substitute reasonable alternatives where appropriate, or cancel the affected Order.
Where cancellation occurs after payment has been received, an appropriate refund for any unfulfilled Products shall be processed in accordance with applicable law.
44. NO GUARANTEE OF CONTINUED AVAILABILITY
DUPE CULTURE continuously develops, improves, and updates its Product range.
Accordingly, we reserve the right to:
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Discontinue any Product.
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Rename any Product.
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Modify Product packaging.
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Reformulate Products.
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Update fragrance comparisons.
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Remove or modify descriptive references such as "Smells Like" or "Inspired By."
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Introduce replacement Products.
Such decisions may be made for commercial, operational, regulatory, legal, or quality-related reasons and shall not constitute a breach of these Terms.
Customers acknowledge that fragrance houses, suppliers, and regulatory standards may evolve over time, and DUPE CULTURE may make commercially reasonable changes to maintain product quality, legal compliance, and business continuity.
45. ACCEPTABLE USE OF THE WEBSITE
You agree to access and use the Services only for lawful purposes and in accordance with these Terms.
You must not use the Website or Services in any manner that:
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Violates any applicable law or regulation;
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Infringes the rights of any third party;
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Is fraudulent, misleading, deceptive, or dishonest;
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Interferes with the operation or security of the Website;
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Harms DUPE CULTURE, its customers, suppliers, partners, or employees;
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Attempts to obtain unauthorized access to any part of the Services or related systems.
Any use of the Website that, in our reasonable opinion, compromises the integrity, security, availability, or reputation of the Services may result in suspension or termination of access.
46. PROHIBITED ACTIVITIES
Without limiting the generality of the foregoing, you agree that you shall not:
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Upload viruses, malware, ransomware, worms, spyware, or other malicious code.
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Attempt to bypass, disable, or interfere with Website security.
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Attempt unauthorized access to our servers, databases, or infrastructure.
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Use false identities or impersonate another person.
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Submit misleading or fraudulent information.
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Interfere with another customer's use of the Services.
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Use the Website for unlawful commercial activities.
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Reverse engineer, decompile, or attempt to extract the source code of any part of the Website where prohibited by law.
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Circumvent technical measures implemented to protect the Website or its content.
We reserve the right to investigate suspected violations and cooperate with law enforcement or regulatory authorities where required by law.
47. AUTOMATED ACCESS, AI & DATA SCRAPING
Unless expressly authorised in writing by DUPE CULTURE, you shall not use any automated means to access, monitor, copy, extract, or interact with the Website.
Prohibited activities include, but are not limited to:
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Web scraping.
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Screen scraping.
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Data mining.
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Crawling.
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Automated price monitoring.
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Bulk downloading of content.
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API abuse.
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Automated purchasing.
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Automated account creation.
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Competitive intelligence harvesting.
You shall not use any part of the Website, its content, metadata, product descriptions, reviews, images, pricing information, comparison data, fragrance information, educational material, or other content for:
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Training artificial intelligence models.
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Training large language models.
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Machine learning datasets.
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Vector databases.
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Embedding databases.
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Retrieval-augmented generation systems.
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Automated recommendation systems.
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Synthetic data generation.
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Any similar AI or machine learning purpose.
You may not reproduce substantial portions of our Website to develop, improve, benchmark, evaluate, or train competing products or services.
Nothing in this clause restricts rights that cannot legally be restricted under applicable law.
48. WEBSITE AVAILABILITY
We strive to keep the Website available at all times.
However, uninterrupted availability cannot be guaranteed.
The Website may occasionally become unavailable due to:
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Scheduled maintenance.
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Emergency maintenance.
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Software updates.
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Hardware failures.
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Internet service interruptions.
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Cybersecurity incidents.
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Third-party service failures.
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Force Majeure Events.
DUPE CULTURE shall not be liable for temporary interruptions in Website availability except to the extent required by applicable law.
49. INTELLECTUAL PROPERTY
Unless otherwise stated, all intellectual property rights relating to the Website and the Services belong to Bozaro Marketing LLP or are licensed to us.
This includes, without limitation:
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DUPE CULTURE name.
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Logos.
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Trademarks.
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Service marks.
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Product names.
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Collection names.
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Bottle artwork.
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Label layouts.
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Packaging design.
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Product photography.
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Product videos.
-
Website design.
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User interface.
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Website layout.
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Graphics.
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Icons.
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Illustrations.
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Product descriptions.
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Comparison charts.
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Educational content.
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Marketing copy.
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Blogs.
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Downloadable resources.
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Software.
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Databases.
All rights not expressly granted are reserved.
50. LIMITED LICENCE
Subject to these Terms, DUPE CULTURE grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for your personal, lawful, and non-commercial use.
This licence does not permit you to:
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Copy Website content.
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Reproduce Product descriptions.
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Download Product photographs for commercial use.
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Modify our content.
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Redistribute Website content.
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Create derivative works.
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Commercially exploit any part of the Website.
Any unauthorised use automatically terminates this licence.
51. TRADEMARKS
"DUPE CULTURE", our logos, branding elements, slogans, product names (except where another owner's trademark is descriptively referenced), label designs, and associated brand identifiers are valuable intellectual property belonging to Bozaro Marketing LLP.
Nothing contained within the Website grants permission to use our trademarks without prior written consent.
All third-party trademarks referenced on the Website remain the exclusive property of their respective owners.
Any references to such trademarks are made solely for lawful descriptive purposes relating to fragrance comparison and shall not be interpreted as indicating sponsorship, endorsement, affiliation, approval, licensing, or commercial association.
52. COPYRIGHT
All original content appearing on the Website is protected under applicable copyright laws.
Except where expressly permitted by law or authorised in writing by DUPE CULTURE, you may not:
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Copy.
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Publish.
-
Adapt.
-
Translate.
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Broadcast.
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Display.
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Distribute.
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Sell.
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License.
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Create derivative works from our content.
Copyright notices must not be removed or altered.
53. USER REVIEWS & USER CONTENT
Customers may voluntarily submit:
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Reviews.
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Ratings.
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Testimonials.
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Photographs.
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Videos.
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Comments.
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Suggestions.
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Ideas.
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Social media content.
By submitting such content, you represent and warrant that:
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You own the content or possess all necessary rights to submit it.
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The content is truthful to the best of your knowledge.
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The content does not infringe any third-party rights.
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The content complies with applicable law.
54. LICENCE TO USER CONTENT
By submitting User Content, you grant Bozaro Marketing LLP a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable, non-exclusive licence to:
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Use.
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Store.
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Reproduce.
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Publish.
-
Translate.
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Modify.
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Adapt.
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Display.
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Distribute.
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Communicate.
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Create derivative works from such content.
for purposes including:
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Website display.
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Marketing.
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Advertising.
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Social media.
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Product pages.
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Customer education.
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Business operations.
You acknowledge that DUPE CULTURE is under no obligation to use, publish, or compensate you for any User Content unless otherwise agreed in writing.
55. REVIEW MODERATION
To maintain a trustworthy customer experience, DUPE CULTURE reserves the right to review, moderate, refuse, edit (for formatting only), or remove User Content that, in our reasonable opinion:
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Is false or misleading.
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Contains abusive language.
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Contains hate speech.
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Is defamatory.
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Contains spam.
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Promotes unrelated products or services.
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Includes confidential or personal information.
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Violates applicable law.
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Infringes intellectual property rights.
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Is unrelated to the relevant Product.
Moderation decisions shall not affect any statutory rights available to consumers.
56. PRIVACY
Our collection, use, disclosure, storage, and protection of personal information are governed by our Privacy Policy.
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
Where necessary to provide the Services, your information may also be processed by trusted third-party service providers including payment processors, logistics providers, customer support platforms, analytics providers, and Shopify.
Such processing shall be carried out in accordance with applicable law and our Privacy Policy.
57. ELECTRONIC COMMUNICATIONS
By using the Website, creating an account, placing an Order, subscribing to newsletters, or otherwise interacting with DUPE CULTURE, you consent to receive communications electronically.
Such communications may include:
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Order confirmations.
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Shipping updates.
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Delivery notifications.
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Security alerts.
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Customer support responses.
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Account-related notices.
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Product recalls (where applicable).
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Promotional communications (subject to your marketing preferences and applicable law).
Communications may be sent via:
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Email.
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SMS.
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WhatsApp.
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Rich Communication Services (RCS).
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Telephone.
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Push notifications.
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Other electronic means permitted by applicable law.
You may opt out of promotional communications at any time using the unsubscribe mechanism provided or by contacting us.
Transactional communications necessary for fulfilling Orders or providing customer support may continue even if promotional communications are disabled.
58. DISCLAIMER OF WARRANTIES
To the fullest extent permitted under applicable law, the Website, Services, and Products are provided on an "AS IS" and "AS AVAILABLE" basis.
Except as expressly stated in these Terms or where otherwise required by applicable law, DUPE CULTURE makes no representation or warranty, express or implied, regarding:
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uninterrupted availability of the Website;
-
error-free operation of the Services;
-
accuracy or completeness of Website content;
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suitability of any Product for a particular purpose;
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merchantability beyond applicable statutory guarantees;
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compatibility with every customer's expectations or preferences; or
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results obtained from the use of any Product.
While we make every reasonable effort to accurately describe our Products, fragrance appreciation is inherently subjective. Descriptions, comparisons, notes, longevity estimates, projection expectations, customer reviews, and educational content are intended solely to assist purchasing decisions and should not be interpreted as guarantees.
Nothing published on the Website constitutes medical, dermatological, cosmetic, therapeutic, or professional advice.
Customers remain responsible for determining whether a Product is suitable for their individual requirements.
Nothing contained in these Terms excludes or limits rights that cannot legally be excluded under applicable law, including applicable consumer protection legislation.
59. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Bozaro Marketing LLP, DUPE CULTURE, its partners, directors, designated partners, employees, officers, consultants, licensors, contractors, affiliates, successors, and service providers shall not be liable for any indirect, incidental, consequential, exemplary, punitive, special, or economic damages arising from or relating to:
-
use or inability to use the Website;
-
delays in dispatch or delivery;
-
temporary Website interruptions;
-
third-party courier services;
-
payment gateway failures;
-
telecommunications failures;
-
loss of profits;
-
loss of business opportunities;
-
loss of goodwill;
-
loss of anticipated savings;
-
data loss;
-
business interruption;
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customer misuse of Products;
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improper storage of Products;
-
allergic reactions resulting from undisclosed or individual sensitivities;
-
reliance upon Product descriptions or subjective fragrance comparisons.
Where liability cannot legally be excluded, our aggregate liability arising out of any claim relating to a Product or Order shall not exceed the amount actually paid by the customer for the specific Product giving rise to that claim.
Nothing in these Terms excludes liability for fraud, fraudulent misrepresentation, or any liability that cannot legally be limited under applicable law.
60. CUSTOMER RESPONSIBILITY
Customers acknowledge and agree that they are responsible for:
-
reviewing Product descriptions before purchasing;
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reading ingredient and usage information where provided;
-
safely storing Products after delivery;
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following all usage instructions;
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ensuring Products are suitable for their intended use;
-
complying with applicable laws regarding purchase, possession, transportation, and use of fragrance Products.
DUPE CULTURE shall not be responsible for losses arising from customer negligence, misuse, improper handling, or failure to follow reasonable usage instructions.
61. THIRD-PARTY TRADEMARKS
References to third-party fragrances, designer names, product names, or trademarks are made solely for the lawful purpose of identifying the fragrance profile to which a DUPE CULTURE Product may be compared.
Such references:
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are descriptive only;
-
are intended solely to assist customers in understanding scent characteristics;
-
do not indicate sponsorship;
-
do not indicate endorsement;
-
do not indicate licensing;
-
do not indicate affiliation;
-
do not indicate approval by any trademark owner.
DUPE CULTURE does not claim ownership of any third-party trademark.
All trademarks remain the exclusive property of their respective owners.
Customers acknowledge that they are purchasing an independently manufactured DUPE CULTURE Product rather than any product produced by, connected with, or authorised by a third-party fragrance brand.
62. UNAUTHORISED RESALE & COUNTERFEIT PRODUCTS
DUPE CULTURE cannot guarantee the authenticity, quality, condition, or storage of Products purchased from unauthorised sellers.
Our customer support, policies, and after-sales assistance apply only to Products purchased through:
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the official DUPE CULTURE website; or
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sellers expressly authorised by DUPE CULTURE.
We shall not be responsible for counterfeit, tampered, expired, altered, or improperly stored Products obtained from unauthorised sources.
63. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Bozaro Marketing LLP, DUPE CULTURE, its partners, employees, officers, affiliates, licensors, contractors, successors, and service providers against any claims, actions, proceedings, losses, damages, liabilities, costs, or expenses (including reasonable legal expenses) arising from or relating to:
-
your breach of these Terms;
-
your misuse of the Website or Products;
-
your violation of applicable law;
-
your infringement of third-party rights;
-
content submitted by you;
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fraudulent or unlawful conduct connected with your use of the Services.
64. TERMINATION
We reserve the right to suspend, restrict, or terminate access to the Website or Services immediately where we reasonably believe:
-
these Terms have been breached;
-
fraudulent activity has occurred;
-
misuse of promotional programmes has occurred;
-
abusive behaviour towards our employees or representatives has occurred;
-
continued access presents legal, financial, operational, or reputational risk.
Termination shall not affect any rights or obligations accrued before termination.
65. SURVIVAL
The following provisions shall survive termination of these Terms to the extent reasonably necessary:
-
Intellectual Property;
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User Content;
-
Review Licence;
-
Privacy obligations;
-
Third-Party Trademark Disclaimer;
-
Disclaimer of Warranties;
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Limitation of Liability;
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Indemnification;
-
Governing Law;
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Jurisdiction;
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Severability;
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Waiver;
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Entire Agreement; and
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any provision which by its nature is intended to survive termination.
66. NO WAIVER
Failure or delay by DUPE CULTURE in exercising any right, remedy, or provision under these Terms shall not constitute a waiver of that right.
Any waiver shall be effective only if made expressly in writing.
A waiver on one occasion shall not constitute a waiver on any future occasion.
67. SEVERABILITY
If any provision of these Terms is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law and shall be deemed severed only to the extent necessary.
The remaining provisions shall continue in full force and effect.
68. ASSIGNMENT
Customers may not assign, transfer, delegate, or otherwise dispose of any rights or obligations arising under these Terms without our prior written consent.
DUPE CULTURE may assign, transfer, or novate these Terms or any rights or obligations arising under them in connection with a merger, restructuring, sale of business, acquisition, or other corporate transaction.
69. ENTIRE AGREEMENT
These Terms, together with our:
-
Shipping Policy; and
-
any additional policies expressly incorporated by reference,
constitute the complete agreement between you and Bozaro Marketing LLP regarding your use of the Website and Services.
They supersede all prior oral or written communications relating to the same subject matter.
70. CHANGES TO THESE TERMS
DUPE CULTURE reserves the right to amend, update, replace, or modify these Terms from time to time.
Updated Terms shall become effective upon publication on the Website unless a different effective date is expressly stated.
Customers are encouraged to review these Terms periodically.
Continued use of the Services after updated Terms are published constitutes acceptance of the revised Terms.
71. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to applicable consumer protection laws, any dispute arising out of or relating to these Terms, the Website, Products, or Services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India.
Nothing contained in these Terms shall restrict any statutory rights available to consumers under the Consumer Protection Act, 2019, or any other applicable law.
72. CONTACT INFORMATION
For any questions relating to these Terms, your Orders, or the Services, you may contact:
Bozaro Marketing LLP
Operating Brand: DUPE CULTURE
Customer Support Email:
care@dupeculture.in
We endeavour to respond to customer enquiries within a reasonable period during normal Business Days.
73. FINAL ACKNOWLEDGEMENT
By accessing the Website, creating an account, placing an Order, or otherwise using any part of the Services, you acknowledge that:
-
you have read these Terms in their entirety;
-
you understand them;
-
you agree to be legally bound by them;
-
you understand that purchasing fragrances involves subjective personal preferences;
-
you understand that descriptive references such as "Smells Like", "Inspired By", or similar expressions are used solely to describe fragrance profiles and do not imply any association with third-party trademark owners.
You further acknowledge that DUPE CULTURE is an independent fragrance brand operated by Bozaro Marketing LLP, and that every Product purchased through the Website is an original DUPE CULTURE Product.
End of Terms of Service